PERSONAL + PASSIONATE + PRODUCTIVE
“They freed up resources tied into back-office processes and allowed us to redirect them into higher value-add functions, helping to drive business growth.”
– Legal, New York
In this brief video, SmartCEO sits down with Future 50 winner, Mitch Weiner, who discusses how FSO is (re)IMAGINING the future of business, and its results.
A PARTNERSHIP OF CARE, TRUST & SUCCESS.
When you partner with FSO, our promise practice will include:
- An outsourcing experience powered by fun, passionate people who care about doing a great job for you.
- A C-level Team who will listen to your needs, and propose customized solutions.
- Passionate, spirited people who possess a “can do” attitude that will brighten your day.
- Objective, unbiased recommendations, because we don’t manufacture equipment, we invest in people.
THE TEAM
“FSO’s founders are industry pioneers who have introduced transformative solutions to thousands of the world’s best-known brands over 30 years.”
OWNERSHIP TEAM
Mitch Weiner
Founder, Chief Happiness Officer & Owner
Steve Forrest
Founder & Owner
Jim Caton
President, Chief Operations Officer & OwnerEXECUTIVE LEADERSHIP TEAM
Kimberly Shephard
Senior Vice President, People Solutions
Thomas Pategas
Chief Information Officer
Sharon Hovenburg
Vice President, Finance
Joe Morgan
Vice President, Finance
SENIOR LEADERSHIP TEAM
Christine Rainey
Senior Vice President, Operations
Lissette Umpierre
Senior Vice President, Operations
Ron Kelly
Vice President, Sales, Onsite Outsourcing
Bret Scesa
Vice President, Sales
Rita Zarins
Assistant Controller
Cheryl Yodice
Assistant Controller
Chelsea Weiner
People Solutions Manager
Clark Duverger
Marketing ManagerAWARDS
Future 50, SmartCEO, 2016
Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2015
Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2014
Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2013
Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2012
Fast 50, Crain's New York, 2012
FSO HISTORY
“We provide deep levels of expertise that our clients may not be able to find internally, thereby empowering them to deliver on their business strategy.”
– Mitch Weiner, Founder, Chief Happiness Officer & Owner
DISTINGUISHED BY RESULTS. POWERED BY PEOPLE.
Recognized on the Inc. 5000 list of the nation’s fastest growing companies for four consecutive years, FSO’s founders are industry experts who have introduced transformative solutions to thousands of the world’s best known brands, and created tens of thousands of career opportunities.
Our goal is to offer our clients the industry’s best People, Solutions, and Technology. No other company has the breadth of experience, cutting edge technology, or deeper bench of talent. We hire and train people who are passionate about their purpose, excited about what they do, and are committed to your organization’s success.
OPERATING MODEL
“The benefits of outsourcing dramatically outweigh the costs associated with doing everything internally.”
– Retail, Seattle
IMPROVE SERVICES
REDUCE COSTS
TAKE BETTER CARE
OF THE PEOPLE
Everyone, including our ownership team, our 120+ Subject Matter Experts, and our on-site associates, adheres to an operating model that provides mentorship, training, rewards, and recognition. This model ensures that we are providing you with our FSO guarantee to provide the highest level of attention and service.
CORE VALUES
“They truly go above and beyond, from coming in early for 7:30am set up to just delivering the white glove service thats elicits comments such as ‘flawless.’ “
– Professional Services, Miami
THE POWER OF POSITIVE ENERGY
The skip in your step, the fire in your belly, and the twinkle in your eye that inspires greatness in all those around you.
TRUST
It begins with our employees, extends to the partnerships with our clients, and translates to success. As a result of the trust we build, both our employees and clients can sleep easy knowing we will go the extra step to provide our promise to practice and the WOW! each day.
RESPECT
The platinum rule applies: Treat others as they wish to be treated.
(re)IMAGINE
Seek to continuously improve. Think outside the box. Look at things ahead of the curve, and from a different perspective. Always challenge what you did yesterday, and improve on it tomorrow.
TRANSPARENCY
Business is personal. Relationships are for life. Be willing to openly communicate, even if it is uncomfortable.
ETHICS/INTEGRITY
A strong moral code is a key component towards earning trust. Our commitment to remaining fair and ethical, even in the most difficult situations, will allow us to deliver superior results in a professional manner.
CARE
Teams win when everyone sees, hears, and feels the difference. We must always have each other’s back, and we must always be willing to do something extraordinary.
SOCIAL RESPONSIBILITY
“At FSO I am constantly learning new things and inspired to want to do more.”
A LONG HISTORY
FSO and it’s employees have a long-standing history of social responsibility. Our business is built on relationships – with our clients, our employees, and our communities. So, naturally, we have a special interest in helping people in the communities we serve. We support numerous organizations, partner with community groups and offer career counseling resources.
INTERESTED IN LEARNING MORE ABOUT FSO'S SERVICES?
Mitch Weiner
Founder, Chief Happiness Officer & Owner
Mitch Weiner is Founder, Chief Happiness Officer, and Owner of FSO. He is a top-performing, award-winning industry leader who is best known for his role as a pioneer in the field of onsite outsourcing. As the co-inventor of mail and office services outsourcing over 25 years ago, Mitch’s insight is unmatched by any other leader in the industry. Mitch continues to revolutionize the business processes of the world’s most prestigious corporations and firms by drawing upon his experience of building three of the largest outsourcing companies in the world. He provides results by reducing costs and improving service, all while taking care of his most important asset: his employees. From training and development programs to recognition and awards, Mitch’s devotion to the hourly employee is genuine and heartfelt. Providing not only jobs but career paths has been the lifeblood of his success, and it’s the reason that executives, managers, and staff continue to follow him throughout his tenure in the industry.